Who should I contact if no one is at the studio at class time?

If in the extremely rare case no one is at the studio prior to or at class time, please email howdy@purepilatesaustin.com immediately to let the team know. You may also try to contact the other two studios via phone to let them know about the situation too. See contact numbers on the contact page.

If an unanticipated event causes class to be cancelled you will be made whole (classes returned, additional days added to unlimited packages and late fees waived). Additionally, you will be compensated for the unusual circumstance.