All Late Cancel and No Show Fees are charged late Sunday evening or early Monday morning for the previous seven days. If you see a charge on a Tuesday, it does not necessarily mean that it was for that day.

Please sign-in to your account online and check your class history to see if you late cancelled the class or were marked as a no show. Once you check your account history and you notice an error, please contact us at howdy@purepilatesaustin.com.