WHAT IS THE LATE CANCEL POLICY?
We understand that plans change and life gets in the way sometimes, but in order to be fair to all of our clients we ask you to follow our late cancellation/no show policy. By registering for class, you are agreeing to the terms of our late cancel and no show policy.
- All classes must be cancelled 12 hours prior to the start of class or you will be assess a late cancellation charge ($15 charge or loss of class).
- If you cancel within 1 hour of the class start time, you will be assess a no-show fee ($20 charge or loss of class).
- If you are on an "unlimited" package, associated fees will be charged. If you are not on an unlimited packages, any late cancellations and/or no shows will result in a forfeiture of your class.
*PRIVATE TRAINING - cancellation of private training sessions within 12 hours of start time will result in a $40 fee and your session will be returned to you for future use.
Late Cancel and No Show fees are processed each Tuesday for the previous seven days.
Rebooking: If your plans change, there is a $15 fee to rebook you to a LATER class. We are happy to accommodate moves to earlier class times if spots are available.